Our vision: we identify and promote the best available consumer, educational and hobbyist robotic & electronic products on the market.
Why buy from us? For every customer, we commit to:
We are an authorized reseller for each and every product we carry. Why is this important? It means we have relationships with the manufacturers and that we are in good standing. You not only receive our full support, but we also have the support of the makers of our products. Don’t make the mistake of buying from an unauthorized reseller who cannot take care of you!
Why buy from us? 4 Reasons…
Our support line is always available. Email us 24 hours a day, 7 days a week.
Order and technical support hours
Monday - Saturday: 7:30am - 9pm U.S. Central
Sunday/Holidays: Contact us. If we are available to serve you, we will!
If we miss your call, it is probably because it was outside our normal business hours or we were busy helping another customer.
After Hours Emergency Service: Leave a message describing the nature of your problem and we will respond as soon as possible.
*In certain cases, we defer technical support to our suppliers (e.g. robotic vacuums). All robotic lawn mowers are supported by us.
Paradise Robotics' History and Noteworthy News
Paradise Robotics was founded in 2006 by Kathy Moseler and her business partner under our parent company, Moselco Inc, a privately owned corporation registered in Illinois. Kathy had a distinguished career as an Electrical Engineer in lead roles at Motorola and other major corporations prior to starting Paradise Robotics. Kathy has been interviewed by several news media outlets, including The Maker Mom and Hometalk Media. Kathy is passionate about robotics and about meeting customers' needs. She is reachable by phone and email. Never hesitate to request to speak with her directly, about anything, but especially if you are not satisfied with our service. We will do what it takes to make things right.
Your Privacy is Important to Us...
This privacy notice discloses the privacy practices for (website address). This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
Certain suppliers with dealer networks require us to provide your contact information to them, but this will only occur after you make a purchase with us. We will inform you at the time your purchase is completed and we will tell you the contact information of the dealer who will be supplied with the information. The dealer, in this case, is a territory owner and will be responsible for delivering the product to you. The dealer may attempt to sell services to you. You are not obligated to purchase any services from the dealer as a condition of product delivery. We will not share your payment information with our supplier, the territory dealer or anyone else. Do not hesitate to let us know if sharing your contact information with our supplier and/or the territory dealer is an issue and we will inform our supplier of your objection immediately.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Our contact information: Email: email@example.com Telephone: (847) 960-8520
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
At times, we may partner with other parties to provide specific services. When you, the user, signs-up for or purchases these services, we share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.