We want your ordering experience with us to be easy! We have very flexible terms for orders small to large.
Orders for Net 30 Terms follow a Quotation + Purchase Order procedure to obtain generous discounts on your order and free shipping (if your order qualifies).
Orders not requiring terms may be pre-paid by credit card or institution check (allow extra time).
Questions? Call (847) 960-8520, or call/text our alternate number: (925) 480-7836
Quotation Request Procedure
Request a quotation, including part numbers and descriptions of each item. Include your name, your email address, your telephone number, your institution's name, the institution's website, the billing name & contact information, the billing address and the shipping address. Quotation requests are accepted via email, fax or regular mail.
Email Quotation Requests To: firstname.lastname@example.org
Fax Quotation Requests To: (253) 595-1683
Mail Quotation Requests To (Please allow extra time):
PO Box 8072
Algonquin IL 60102
We will process your quotation request within 1-2 business days. All quotations will be returned to you via email, unless we are otherwise instructed.
You may order items directly from our web site and pre-pay with a credit card online. You may also pre-pay orders by phone with a credit card. We may send an electronic invoice via PayPal and request that you enter your credit card information online.
If you are in a rush and cannot wait for a quotation, Purchase Orders may be submitted at list prices with a shipping allowance built into the total. We will bill for the actual shipping cost and will notify you if it exceeds the total purchase order amount.
Net 30: Submit your signed Purchase Order to this email address: email@example.com Orders may also be faxed or mailed to the number/address above. We will send an acknowledgement of the order to the email address provided. Tracking information will be provided after your order ships.
Orders for Net 30 terms must be $250 or more and from qualified institutions. Certain information must be supplied to qualify for terms. We do not offer Net 30 terms to individuals. We may require that your first order with us is pre-paid. We perform a background check prior to finalizing your order. We reserve the right to withdraw our offer of Net 30 Terms within 3 business days of receiving your order. Your order will not be cancelled; the terms will change to "pre-paid". We will contact you regarding the payment method.
Should your instititution decide to pre-pay by credit card after receiving a quotation from us based on Net 30 Terms, a 4% credit card fee will be added to your order.
We do accept institution checks for pre-payment. Please allow two weeks for processing when paying by check. We do not accept personal checks.
Generally we ship within the United States and its territories. We may choose to make exceptions for customers outside the US. All foreign orders must be pre-paid and are not eligible for discounts.