Always consult these Ambrogio LawnBott troubleshooting guides prior to contacting us with your issue. Very likely the information you need is contained here.
Regular Maintenance & Other Instructions
Windows Updater Software
Software updates are done through the Ambrogio Remote app for all robots that support Bluetooth. MY 2017 and later all have Bluetooth. Certain earlier models may be updated with a Bluetooth module. It is possible to update older models that require a cable with our assistance. Send a Troubleshooting Assistance Request and be sure to include the model name, serial number, where purchased and approximate purchase date.
The complete set of detailed Troubleshooting Manuals are available to Authorized Dealers only. Ambrogio LawnBott owners who have no local dealer nearby may request excerpts of the manuals by emailing us the error message: Troubleshooting Assistance Request